Orthopaedic Rehabilitation
Spine / Sport / Post Surgery
3718 Grand Avenue - Suite 15
Oakland CA 94610
Phone: 510-893-8878
Fax: 510-893-8879
Monday-Friday 8:00am to 6:00pm

Here are some of our most frequently asked questions:

Do I need a referral from my doctor?

As of January 2014 you are no longer required to have a physician referral to see a physical therapist for 45 days or 12 visits, whichever comes first. After that you will need a physician to sign off on you treatment plan. Your insurance carrier may require you to obtain a referral to cover PT services. 

Will my insurance cover physical therapy at Taylor & Thornburg?

Most insurance plans cover physical therapy to some degree. Your coverage level is largely determined by whether we are "in or out of network" with your insurance plan. When you call to schedule your first appointment, we contact your insurance company to verify your physical therapy benefits. Verification of these benefits by your insurance company is not a guarantee of payment. We highly recommend that you contact your insurance company yourself to verify your benefits, as ultimately it is your responsibility to know your plan coverage. To see what insurances we are in-network providers for, please visit our "Fees & Insurances" page.

For how long and how often should I come to physical therapy?

This varies widely. It depends on multiple factors, including your diagnosis, physician instruction and the severity of your condition. Your physical therapist should be able to give you a good idea of future visit expectation by the end of your first visit. Typically, clients are seen 1-2 times a week for a 4-6 week period.

How long are the appointments?

Evaluations are typically 50-55 minutes long, and follow up visits are 25 minutes. All appointment time is one-on-one with your physical therapist. We have no aides or assistants.

What should I expect at my first visit?

During your session with your therapist, he or she will gather information from you regarding your current condition and medical history in order to effectively plan your physical examination. Following the physical examination you will discuss your treatment goals and the recommended course or treatment. Your therapist will send a report to your physician summarizing the findings and plan of care.

Treatment will being immediately after your evaluation. Your therapist will give you instructions, as needed, in how to best take care of your injury and any exercise that would be helpful in restoring your function.

What should I bring?

Please arrive to your first visit 15 minutes early to complete required paperwork. This paperwork can be found in our "New Patient" section if you would like to complete this ahead of time.

Please bring your physical therapy referral form, your insurance cards and a list of all medications that you are taking (prescription, over the counter, and vitamins/supplements). If you have radiology reports, surgical reports or test results at home that you think would be helpful, please bring those too.

What should I wear?

You should wear or bring comfortable clothing that will allow you ease of movement. Typically, we need to be able to expose the body part that we are evaluating or working on. Work out clothing is a good option. For low back problems, we prefer pants with an elastic waist. For lower extremity problems, please wear shorts. For neck, upper back or shoulder problems, please wear a tank top. We also have gowns if you prefer.

Is there parking?

There is metered parking in front of our building on Grand Ave. We also have five parking spots behind our office that are reserved for our clients with mobility issues; this lot is level with our office. The driveway is on the right side of the building. 

If you have any other question not answered here please feel free to contact us.